Received a payment request?

AGB Switzerland

GENERAL TERMS AND CONDITIONS
Table of contents

  1. General conditions
  1. Booking of long-term parking authorizations (contract conditions)
  1. General conditions

For the use of the online portal, accessible at prm.arivo.app or myprm.com/parkingthe Parking Space Management PRM Switzerland AG (hereinafter referred to as PRM AG), the following terms and conditions apply:

PRM AG provides its customers (hereinafter referred to as users) via the above-mentioned portals with the opportunity to find out about existing parking offers, to pay short-term parking fees without registering and/or, after registering and opening a user account, to conclude, amend and terminate contracts for parking products for individual or several parking facilities and to manage these themselves as well as to contact customer service.

The user is obliged to ensure that the data provided by him/her is complete, correct and up-to-date. If the data provided changes, the user is obliged to inform us of this. The user can update the data provided himself via his user account. The transfer or assignment of an existing user account to third parties without the express consent of PRM AG is not permitted.

The user is obliged to protect his login data for the user account from access by third parties. He must ensure that his password is kept secret and stored securely. If the user discovers misuse of his/her user account, he/she must inform customer service immediately (by telephone on +49 (0) 9131 82603-10 or by e-mail to service@prm-parken.de).

Guarding, surveillance, safekeeping and the granting of insurance cover are not the subject of a parking contract. Even if PRM AG personnel are present in the parking facility or it is monitored with optical-electronic equipment (video surveillance), this does not constitute any assumption of care or liability, in particular not for theft or damage. With regard to video surveillance and license plate recognition, please refer to our privacy policy. During the period in which the user's vehicles are parked, PRM AG shall only be liable for damage demonstrably caused by intentional or grossly negligent behavior on the part of PRM AG, its employees or agents. PRM AG shall not be liable for damage caused solely by natural events, other users or other third parties, in particular as a result of theft or damage to the vehicle. PRM AG shall only be liable for simple negligence in the event of injury to life, limb or health (personal injury) or a breach of material contractual obligations, the fulfillment of which is essential for the proper performance of the contract and on the fulfillment of which the user relies and may rely. Except in the case of liability for personal injury and for breaches of duty in the case of intent and gross negligence, compensation is also limited to the damage foreseeable at the time the contract was concluded.

The place of performance is the PRM AG parking facility used by the user.

If the user is a merchant, the place of jurisdiction for all legal disputes, regardless of the legal grounds, shall be the registered office of PRM AG in Switzerland, unless another place of jurisdiction is prescribed by law.

PRM AG is entitled to amend these Terms and Conditions at any time, in particular if adjustments are necessary due to a change in the law or jurisdiction. Amendments to the Terms and Conditions will be notified to registered users by e-mail within a reasonable period of time before the amendment takes effect. The consent of the registered users to an amendment of these Terms and Conditions shall be deemed to have been given if no objection is raised in writing (by e-mail or fax) within the period.

In all other respects, the contractual and parking conditions displayed in the parking facility used by the user shall apply.

  1. Booking of long-term parking authorizations (contract conditions)

General Terms and Conditions for the Booking of Long-term Parking Permits

The booking of long-term parking authorizations in the form of electronic booking and the conclusion of long-term rental contracts for parking space authorizations is subject to the following conditions:

  1. General

Registration: When making an initial request for an electronic booking or for the conclusion of a long-term rental contract, the user must register on the PRM AG online portal, create a user account and (depending on the desired parking facility) enter the license plate number of the vehicle with which he wishes to use the corresponding parking facility. The user can enter several license plates for different vehicles. PRM AG expressly grants the user the right to use the parking facility selected by him in accordance with the respective long-term rental agreement for only one vehicle deposited with a license plate number per concluded agreement at any one time. The user can create and conclude further long-term rental contracts in his user account.

Reservation/booking: By clicking on the "Book now", "Conclude contract now", "Register now" or "Register here" button, the user is asked to enter the desired parking space and, if applicable, the contract term and to select the desired long-term parking product. The user must select one of the payment options available for payment of the monthly rent displayed. By clicking on the "Binding booking" button, the user concludes a long-term rental contract with PRM AG and authorizes the automated monthly collection of the rent via the payment medium selected by the user. The minimum monthly amount is CHF 1.00, provided that at least one chargeable parking transaction has been completed in this month.

If a special rate is booked with a prior rate request, a contract is only entered into when any required documents have been uploaded in full together with the rate request.
Termination of special contracts: If the user has booked a special tariff, the user is obliged to terminate the booked contract in writing to PRM AG when leaving the company. The notice periods specified in the tariff conditions apply.

  1. Applicable law/jurisdiction agreement

The provisions of Swiss law shall apply exclusively to the booking of parking authorizations. The place of jurisdiction for all legal disputes, regardless of the legal grounds, is the registered office of PRM AG in Switzerland, insofar as the user(s) are merchants, legal entities under public law or special funds under public law and another place of jurisdiction is not prescribed by law.

  1. Data protection

Personal data is processed in accordance with the provisions of the Swiss Data Protection Act (DSG) and the Data Protection Ordinance (DSV). For further information, please refer to our privacy policy.